Your questions, clear answers

12 questions

• Offers & levelsWhat exactly does IDEMBOXES do?

  We support executives and organisations on administrative and strategic management, digital transformation and ERP, marketing and communication, and training. Our work ranges from an express diagnosis to long-term executive support.

• Offers & levelsHow do I choose between levels N1 and N6?

  N1 (CHECK EXPRESS) gives a fast first read of your situation. N2 (CHECK 360°) deepens the diagnosis. N3 (Pack Dossier Solide™) structures your strategic files. N4 (Reprendre le Contrôle™) puts your operations back under control. N5 (Dirigeant Libre™) frees up the leader's time. N6 (Training & Support) applies across all levels. If in doubt, start with N1: the outcome points to the right level.

• PricingWhy are your prices “on quotation”?

  Every engagement depends on the size of the organisation, the scope and the timeline. We prefer a fair quote to a headline price that would not match your reality. Only Academy Idemboxes publishes a price catalogue, because training sessions are standardised.

• QuotesHow long does it take to receive a quote?

  We reply within 24 to 48 working hours of receiving your request. If your need is urgent, mention it in the form or message us directly on WhatsApp.

• QuotesWhat happens after I send the quote form?

  You receive an acknowledgement in your language. We then qualify your request and propose a 30-minute call to confirm the scope before sending the detailed quote.

• How an engagement runsHow does an engagement unfold?

  In four stages: scoping the need, diagnosis based on documents and interviews, a debrief with a prioritised action plan, then support during implementation. You have a single point of contact throughout.

• How an engagement runsDo you work remotely or on site?

  Both. Most engagements run remotely with regular video meetings, and we travel on site in Côte d'Ivoire and Italy whenever the engagement requires it.

• Where we workWhich countries do you work in?

  We are based in Côte d'Ivoire and Italy, and we work across West Africa, Europe and with the diaspora. We communicate in French, English, Italian and Spanish.

• Academy IdemboxesWho can attend Academy Idemboxes training?

  Executives, managers, administrative and finance teams, and diaspora entrepreneurs. Sessions come in individual, group and in-company formats, with a price catalogue you can download in your language.

• PrivacyHow do you protect our data?

  Your documents stay confidential and are used solely for the engagement. Website analytics only start after your explicit consent, and our Privacy page details your rights and retention periods.

• PaymentWhat are the payment terms?

  The quote sets out the schedule: usually a deposit at kick-off and the balance on delivery. We accept bank transfers in euros and CFA francs, as well as mobile money in Côte d'Ivoire.

• ContactHow can I reach you quickly?

  On WhatsApp at +225 07 10 41 18 83 (Côte d'Ivoire) or +39 339 783 23 48 (Europe/Italy), by email at infoidemboxes@gmail.com, or through the website contact form. Our online assistant also answers common questions around the clock.